Terms & Conditions

Inkandi (www.inkandi.com.au) is the shopping website and brand name owned and operated by Inkandi ABN 91 223 597 687.

Should you continue to use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of use, which together with our Privacy Policy govern Inkandi’s relationship with you in connection with this website.

The term ‘Inkandi’ or ‘us’ or ‘our’ or ‘we’ refers to Inkandi, the owner of the website and products contained in the Inkandi shopping website. The term ‘you’ or ‘your’ refers to the website user.

Disclaimer and Liability

Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

The information contained in this website is for general information purposes only. The information is provided by Inkandi and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.  If you do not think they are reasonable you must not use this website.

Privacy and Personal Information

Please see our Privacy Policies for information on how we handle personal information.


When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. Inkandi makes no warranty in respect to the strength or effectiveness of that encryption and accepts no responsibility for events arising from unauthorised access of the information you provide.

If you create an account with Inkandi you will be required to provide a password. You are solely responsible for maintaining the security of that password. Each time you use this password you will be deemed authorised to access and use the website in a manner consistent with our Terms and Conditions. You are responsible for any products that are purchased using your account details. Please notify Inkandi if you believe that someone has unauthorised access to your password.

Payment and Credit Card Information

Credit card information collected for the purpose of payment of products purchased at Inkandi will be stored securely using a PCI DSS compliant solution.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s. You must not pay or attempt to pay for product/s using fraudulent credit card information.

Credit card information will be masked on your account and will not be visible to Inkandi Customer Service operators.

All transactions are processed in Australian dollars (AUD$) and are subject to GST where applicable.

Loss or Damage

The risk of loss of goods is passed to you upon our delivery of the product to Inkandi’s nominated delivery company. For information on Delivery please see our Shipping Policy.

In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

Suspension, Termination and Effect of Termination

You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages. If you breech these Terms and Conditions, Inkandi reserves the right to suspend or terminate your account at any time without prior notice. If your account is suspended or terminated you will not have access to the website. If you have placed an order and are awaiting delivery of products Inkandi reserves the right to cancel your order. A refund may be issued to the credit card provided for the purchase.

Vouchers and Promotions

Inkandi uses vouchers for promotional purposes from time to time. Vouchers are in AUD, attached to the minimum order amounts pre discounts in AUD including GST and validity dates as specified on the promotional material. No cash redemption for a voucher code is possible. The vouchers are a one time offer off the total invoice amount and may be limited to a certain product quantity. Vouchers can not be used to purchase Sale stock. Each voucher code may be used only once per customer by entering it during checkout on Inkandi by clicking “Apply Voucher”. By submitting your email address on our promotional pages you agree to receiving our newsletter with promotional updates.

Returns, Refunds and Exchanges

Please see our Privacy Policy for information on how we handle all returns, refunds and exchanges.

Wholesale Terms of Trade

Wholesale terms of trade require the settlement of all sales invoices 30 days from the date of invoice unless otherwise agreed upon. Unpaid invoices overdue by more than 30 days may incur late payment charges and debt recovery costs. New wholesale accounts may be required to pay 50% of the invoice total on first order prior to shipment of goods.


From time to time, this website may also include links to other websites which are not under our control. These links are provided for your convenience to provide further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

Technical Hiccups

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales, Australia.

Changes to Terms and Conditions

These Terms and Conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments. The content of this website is for your general information and use only. It is subject to change without prior notice.

If you have any questions at all regarding our Terms and Conditions, our Customer Service staff would be more than happy to discuss them with you. Please contact us on info@inkandi.com.au